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Currently, we send orders by courier company DPD or by post. Thanks to this, we can ensure that your orders are delivered quickly and securely to you.
We aim to deliver all orders within a maximum of 14 days. If we feel we will be unable to make this deadline, we will contact you and let you know.
We currently ship orders across all of Europe. If you wish to order outside of Europe, do contact us and we will see if it can be arranged.
We send all orders via tracked shipping. Once your order is dispatched, we will send you a tracking number via email.
We accept payments from all major credit and debit card providers. If you are unable to checkout, please contact us.
We do not offer payment-on-delivery.
Currently we only accept payment in euros. If you pay with a foreign currency, please do note that your payment will likely come with a conversion fee.
No, if you want to buy an order in the future, registering will save you time filling in your data.
You can contact us via email or live chat if you have any questions.
You can cancel or change your order within 24 hours of the order or up until your order will be shipped. Please contact us directly or via "My Account" on our site before changing your data or orders.
You can return each product within the first 60 days of delivery only if it is as new. For more information regarding returns, please contact us.
We take a lot of time to research materials, and we believe it's important you know as much as you can about them too. You can find out more information on our Materials & Components page.
We recommend bags to be washed by hand. See the Care section for more information.
We screenprint using water-based inks, making them more environmentally friendly, but it also means that they tend to fade if not cared for. To guarantee long-lasting color, click here.